Denise Oteng-Agyei
COO
Denise Oteng-Agyei is a strategic and results-driven Account Manager and Business Development professional with a proven record of driving revenue growth, customer retention, and operational excellence across the NHS, SaaS, telecoms, and enterprise sectors. She has successfully managed multimillion-pound portfolios and led national initiatives delivering measurable cost savings and performance improvements for NHS England and major enterprise clients, including WHSmith, John Lewis, and multiple NHS Trusts. Denise combines strong commercial acumen with data-led insight to optimise procurement strategies, elevate customer experience, and consistently exceed financial and engagement targets. Recognised for building trusted relationships at C-suite and senior stakeholder levels, she excels at fostering collaboration, delivering innovation, and driving long-term business value through strategic partnership.